Brussels Airport is shiny and new, having been renovated recently. And, according to some advertising I saw while I was waiting to check in, it ranks in the top five in customer satisfaction for European Airports. Who decides that remains a mystery. I'm partial to Ruzyne, but that's becuase the beer there is delcious, if overpriced. Two dollars--that's highway robbery.
The layout, however, is ridiculous. It's an exceedingly long straight line. That's fine for, you know, Stewart Airport in Newburgh, becuase they have four gates. Not fine for a busy European hub, because international gates are all the way at the ass-end of the terminal. Even with the moving walkways, this is Brussels; travellers are liking to be full of chocolate, crashing from a sugar waffle high, and possibly full of beer as well. They're barely mobile, and in no shape to traipse long distances. Unless it's part of a EU workout program, that's not what I call customer satisfaction at all.
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